I’m pretty sure everyone agrees with me on this one, and I’m sure this one has been written and reiterated many times, but I can’t stand call centers in India. Look, I know they are speaking English, but I still cannot friggin’ understand a goddamn word they say! If it ain’t the heavy accent it’s the background noise; if it ain’t the accent it’s the lack of volume on the line. If it ain't the accent it's the time delay in conversation. A five minute call to India takes 15 minutes because I have to keep saying ‘What?’ after every single sentence.
Look, I know the Indians get paid like 1/4 what Americans do, and so in the name of saving a buck the big corporations moved operations overseas. But what about the efficiency? There’s no way those guys could field as many calls in a day as an American call center can, because I guarantee most Americans--like me, ACTUAL English-speaking Americans—can’t understand a goddamn thing those fuckers over there say!
For argument's sake: I was on the phone with XM radio the other day and I swear I had Cohutta from the Real World on the line and even he was easier to understand with his slow, heavy Southern drawl than Maheshwar Srivastava over in India.
No comments:
Post a Comment